RAH

Select all that Apply

How urgent is this request? (required)*

Urgent, we need this done in the next hour - please call 205-408-0600 after you fill out the form
High, please handle today - please enter before noon
Medium, please handle by the end of the day tomorrow (or Monday if this is Friday)
Low, please handle when you can

Enter the name of the existing Employee - if it applies - This would be the name of the person that is/was using the computer we need to work on.

Enter the name of the new employee - otherwise leave it blank

If this is a new Employee, add their phone number

If this is a new Employee, which CAP-IT program do they need for their computer?

If this is a new employee we will create a new profile on this computer for the new employee - does the old profile need to be kept (data preserved)?

Where is this computer/employee located (required)*

If a new email is needed - Enter the new Email address desired

If this is a new Email address

Remove the following email address

Remove the following second email address

Name of the person requesting the ticket*

Phone number of the person requesting the ticket*

If you are having a problem, other than setting up a new employee or computers, please give us as much detail as you can below.